:root{--bg:#f1f5f9;--bg-soft:#e2e8f0;--surface:#fff;--surface-border:#e2e8f0;--text:#0f172a;--text-soft:#64748b;--text-muted:#94a3b8;--primary:#1d4ed8;--primary-hover:#1e40af;--primary-light:#eff6ff;--danger:#dc2626;--danger-bg:#fef2f2;--success:#16a34a;--success-bg:#f0fdf4;--warning:#d97706;--warning-bg:#fffbeb;--info:#0284c7;--info-bg:#f0f9ff;--neutral:#6b7280;--neutral-bg:#f9fafb;--radius:10px;--radius-sm:6px;--shadow:0 1px 3px #00000014, 0 1px 2px #0000000f;--shadow-md:0 4px 6px #00000012, 0 2px 4px #0000000f}*,:before,:after{box-sizing:border-box;margin:0;padding:0}html,body{background:var(--bg);color:var(--text);min-height:100vh;font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,sans-serif;font-size:15px;line-height:1.5}a{color:inherit;text-decoration:none}button{cursor:pointer;font:inherit;background:0 0;border:none}input,select,textarea{font:inherit}.layout{min-height:100vh;display:flex}.sidebar{background:var(--surface);border-right:1px solid var(--surface-border);flex-direction:column;flex-shrink:0;width:240px;padding:0;display:flex}.sidebar-logo{border-bottom:1px solid var(--surface-border);padding:20px 20px 16px}.sidebar-logo h2{color:var(--primary);text-transform:uppercase;letter-spacing:.05em;font-size:13px;font-weight:700}.sidebar-logo p{color:var(--text-muted);margin-top:2px;font-size:11px}.sidebar-nav{flex-direction:column;flex:1;gap:2px;padding:12px 10px;display:flex}.nav-link{border-radius:var(--radius-sm);color:var(--text-soft);align-items:center;gap:10px;padding:9px 12px;font-size:14px;font-weight:500;transition:background .15s,color .15s;display:flex}.nav-link:hover{background:var(--bg);color:var(--text)}.nav-link.active{background:var(--primary-light);color:var(--primary)}.nav-link svg{flex-shrink:0}.sidebar-footer{border-top:1px solid var(--surface-border);padding:14px 10px}.user-info{padding:8px 12px;font-size:13px}.user-info strong{color:var(--text);font-weight:600;display:block}.user-info 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var(--surface-border);border-radius:var(--radius);box-shadow:var(--shadow);padding:18px 20px}.stat-card .stat-label{text-transform:uppercase;letter-spacing:.05em;color:var(--text-muted);margin-bottom:8px;font-size:12px;font-weight:600}.stat-card .stat-value{color:var(--text);font-size:28px;font-weight:700;line-height:1}.badge{white-space:nowrap;border-radius:99px;align-items:center;gap:5px;padding:3px 10px;font-size:12px;font-weight:600;display:inline-flex}.badge-pendiente{background:var(--neutral-bg);color:var(--neutral);border:1px solid #e5e7eb}.badge-asignado{background:var(--info-bg);color:var(--info);border:1px solid #bae6fd}.badge-en_ruta{color:#2563eb;background:#eff6ff;border:1px solid #bfdbfe}.badge-entregado{background:var(--success-bg);color:var(--success);border:1px solid #bbf7d0}.badge-novedad{background:var(--warning-bg);color:var(--warning);border:1px solid #fde68a}.badge-cancelado{background:var(--danger-bg);color:var(--danger);border:1px solid #fecaca}.table-wrapper{overflow-x:auto}table{border-collapse:collapse;width:100%;font-size:14px}th{text-align:left;text-transform:uppercase;letter-spacing:.05em;color:var(--text-muted);border-bottom:1px solid var(--surface-border);background:#fafafa;padding:10px 14px;font-size:11px;font-weight:700}td{border-bottom:1px solid var(--surface-border);color:var(--text);vertical-align:middle;padding:12px 14px}tr:last-child td{border-bottom:none}tr:hover td{background:var(--bg)}.table-link{color:var(--primary);font-weight:500}.table-link:hover{text-decoration:underline}.pagination{border-top:1px solid var(--surface-border);color:var(--text-soft);justify-content:space-between;align-items:center;padding:14px 20px;font-size:13px;display:flex}.pagination-controls{gap:6px;display:flex}.btn-page{border-radius:var(--radius-sm);border:1px solid var(--surface-border);background:var(--surface);color:var(--text);padding:5px 12px;font-size:13px;font-weight:500;transition:all .15s}.btn-page:hover:not(:disabled){background:var(--bg);border-color:#cbd5e1}.btn-page:disabled{opacity:.4;cursor:not-allowed}.btn-page.active{background:var(--primary);color:#fff;border-color:var(--primary)}.login-page{background:linear-gradient(135deg,#1e3a5f 0%,#1d4ed8 100%);justify-content:center;align-items:center;min-height:100vh;padding:20px;display:flex}.login-box{background:#fff;border-radius:16px;width:100%;max-width:400px;padding:40px;box-shadow:0 20px 60px #0003}.login-logo{text-align:center;margin-bottom:28px}.login-logo h1{color:var(--primary);font-size:20px;font-weight:800}.login-logo p{color:var(--text-soft);margin-top:4px;font-size:13px}.form-group{margin-bottom:16px}.form-group label{color:var(--text);margin-bottom:6px;font-size:13px;font-weight:600;display:block}.form-group input{border:1.5px solid var(--surface-border);border-radius:var(--radius-sm);width:100%;color:var(--text);outline:none;padding:10px 14px;font-size:14px;transition:border-color .15s}.form-group input:focus{border-color:var(--primary)}.btn-primary{background:var(--primary);color:#fff;border-radius:var(--radius-sm);width:100%;padding:11px;font-size:15px;font-weight:600;transition:background .15s}.btn-primary:hover:not(:disabled){background:var(--primary-hover)}.btn-primary:disabled{opacity:.6;cursor:not-allowed}.error-msg{background:var(--danger-bg);color:var(--danger);border-radius:var(--radius-sm);border:1px solid #fecaca;margin-bottom:16px;padding:10px 14px;font-size:13px}.timeline{flex-direction:column;gap:0;display:flex}.timeline-item{gap:14px;padding-bottom:20px;display:flex;position:relative}.timeline-item:not(:last-child):before{content:"";background:var(--surface-border);width:2px;position:absolute;top:30px;bottom:0;left:15px}.timeline-dot{background:var(--primary-light);border:2px solid var(--primary);z-index:1;border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:30px;height:30px;font-size:12px;display:flex}.timeline-dot.whatsapp{background:#f0fdf4;border-color:#16a34a}.timeline-dot.sistema{background:#f0f9ff;border-color:#0284c7}.timeline-dot.ia{background:#faf5ff;border-color:#7c3aed}.timeline-body{flex:1;padding-top:4px}.timeline-body strong{font-size:14px;font-weight:600;display:block}.timeline-body p{color:var(--text-soft);margin-top:2px;font-size:13px}.timeline-body time{color:var(--text-muted);margin-top:4px;font-size:11px;display:block}.detail-grid{grid-template-columns:repeat(auto-fill,minmax(200px,1fr));gap:16px;margin-bottom:24px;display:grid}.detail-field label{text-transform:uppercase;letter-spacing:.05em;color:var(--text-muted);margin-bottom:4px;font-size:11px;font-weight:700;display:block}.detail-field span{color:var(--text);font-size:14px;font-weight:500}.loading,.empty-state{color:var(--text-muted);flex-direction:column;justify-content:center;align-items:center;gap:10px;padding:60px 20px;font-size:14px;display:flex}.btn-back{color:var(--text-soft);border-radius:var(--radius-sm);align-items:center;gap:6px;margin-bottom:16px;padding:6px 10px;font-size:14px;font-weight:500;transition:background .15s;display:inline-flex}.btn-back:hover{background:var(--bg-soft);color:var(--text)}